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Organization development and change / Thomas G. Cummings, Christopher G. Worley
Livre
Edité par Thomson/South-Western. Mason, Ohio - 2005 - 8th ed.
General introduction to organization development. The nature of planned change. The organization development practitioner. Entering and contracting. Diagnosing organizations. Diagnosing groups and jobs. Collecting and analyzing diagnostic information. Feeding back diagnostic information. Designing interventions. Leading and managing change. Evaluating and institutionalizing organization development interventions. Individual, interpersonal, and group process approaches. Organization process approaches. Restructuring organization. Employee involvement. Work design. Performance management. Developing and assisting members. Competitive and collaborative strategies. Organization transformation. Organization development in global settings. Organization development in nonindustrial settings health care, family businesses, school systems, and the public sector. Future direction in organization development. Glossary.