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Developing management skills / David A. Whetten, Kim S. Cameron
Livre
Edité par Prentice Hall. Upper Saddle River, NJ - 2002 - 5th ed.
Personal skills. Developing self-awareness. Managing personal stress. Solving problems analytically and creatively. Interpersonal skills. Coaching, counseling, and supportive communication. Gaining power and influence. Motivating others. Managing conflict. Groups skills. Empowering and delegating. Building effective teams and teamwork. Specific communication skills.