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Improve your communication skills : how to build trust, be heard and communicate with confidence / Alan Barker
Livre
Edité par Kogan Page - 2019 - 5th edition
The ability to communicate is one of the most important attributes needed to conduct business. Alan Barker's jargon-free guide shows how to get the message across every time, verbally and visually
What is communication?. What's your communication style?. Seven ways to improve your conversations. The skills of enquiry. The skills of persuasion. Tough conversations. Making a presentation. Putting it in writing. Networking: the new conversation.
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