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Putting your employees first : the ABCs for leaders of generations X, Y, & Z / Michael Bergdahl
Livre
Edité par Sourcebooks - 2018
"In the 21st century, many of the most successful companies focus on the development, success, and happiness of their own employees first. That's because they know engaged employees will enthusiastically take ownership of selling products and serving customers. Not surprisingly, they also know that in the end strong sales and profitability will follow. Are you ready to re-prioritize your people?"--Page 4 of cover
Foreword: A tribute. Putting employees first. Effective leadership. Diverse and multigenerational employees. Employee engagement and commitment. Employees first, customers second, and profits third to improve sales, service, and profitability. Core leadership values. Ten key leadership competencies. Employee engagement and retention action plan.
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